Last Updated: 14/01/2026

PRIVACY POLICY

Effective Date: 15/02/2026

Last Updated: 15/02/2026

1. Introduction

Welcome to Pineworks  (“Company,” “we,” “our,” “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, book our detailing services, or contact us.

By using our Website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

• Book a car detailing appointment
• Request a quote
• Contact us via form, email, or phone
• Subscribe to marketing communications

We may collect:

• Full name
• Email address
• Phone number
• Billing and service address
• Vehicle information (make, model, year)
• Payment information (processed securely via third-party providers)

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website

This data is collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Schedule and manage car detailing appointments
• Provide quotes and respond to inquiries
• Process payments
• Improve our website and services
• Send service reminders or confirmations
• Send promotional offers (only if you opt-in)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Payment processors
• Booking software providers
• Website hosting providers
• Email marketing services
• Legal authorities if required by law

All third parties are required to maintain confidentiality and data protection standards.

5. Data Retention

We retain your personal data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure HTTPS encryption
• Secure payment processing
• Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Request a copy of your stored data

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

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